Privacy Policy
Last updated: July 2024
1. Data Controller
Makako Lodge, Ampangorina, Nosy Komba, Madagascar.
Contact: contact.makako@gmail.com · +261 32 873 0240
2. Data Collected
| Data | Purpose | Legal Basis |
|---|---|---|
| Name | Responding to your enquiry | Legitimate interest |
| Communication and booking follow-up | Contract / Legitimate interest | |
| Phone | Direct contact and WhatsApp | Consent |
| Stay dates | Booking management | Contract |
| Country of origin | Personalising your welcome | Legitimate interest |
| Browsing data (GA4) | Anonymous site statistics | Consent |
3. Data Recipients
- Makako Lodge team — handling enquiries and bookings
- Formspree (USA) — contact form transmission. Formspree complies with GDPR via Standard Contractual Clauses.
- Beds24 (Germany) — booking engine, hosted within the EU.
- Google Analytics 4 (USA) — anonymised browsing statistics. Only if you have consented.
4. Retention Period
- Contact and booking data: 3 years after last interaction
- GA4 browsing data: 14 months (Google default setting)
5. Your Rights
Under the GDPR, you have the following rights:
- Right of access to your data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object
To exercise these rights: contact.makako@gmail.com
6. Cookies
| Cookie | Type | Duration | Purpose |
|---|---|---|---|
| cookie_consent | Functional | 1 year | Remember your consent choice |
| lang_set | Functional | Session | Remember your language choice |
| _ga, _ga_* | Analytical (optional) | 14 months | Google Analytics 4 browsing statistics |
You can manage your consent at any time via the cookie banner at the bottom of each page.
7. Security
This site is served exclusively over HTTPS. Data transmitted via forms is encrypted in transit. We do not store any payment data.